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AI
What is an AI agent?
Direct answer
An AI agent is software that uses a large language model to reason, make decisions, and take actions through tools and integrations — not just answer questions. Unlike a basic chatbot, an agent can execute multi-step tasks (e.
Details
. Unlike a basic chatbot, an agent can execute multi-step tasks (e.g. process a refund, query systems, update records) toward a goal.
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